Helena Grossberg is a Florida Supreme Court Certified Circuit and Family Mediator and has mediated hundreds of disputes for the Department of Financial Services, a Division of Consumer Services - Alternative Dispute Resolution Unit. She is patient and listens to the parties in a dispute carefully and objectively as an impartial neutral. Helena'd role is to allow the parties to voice the issues and help them realize they can be a part of the solution, rather than having a court decide for them.

She brings more than twenty years of business and negotiation experience to her role as a Civil Mediator, with key strengths focused on her ability to build interpersonal relationships with peers and colleagues and her ability to act with kindness and compassion.

Areas of Focus of Disputes and Mediation

• Real Estate
• Contracts
• Insurances
• Foreclosures and Loan Modification
• Families, Debt and Assets Division

Education

• Drexel University, MBA, International Business, 2003
• University of Pennsylvania, Graduate Certificate, Exec. Communication, 2003
• Arcadia University, BA, Business & Marketing, 1997
• Kaplan University, Post Graduate, Human Resources Management/Personnel Administration, 2010

Certifications

• Certificate of Florida Supreme Court Circuit Mediator, FL
• Certificate of Florida Supreme Court Civil Mediator, FL
• Certificate of Florida Supreme Court Family Mediator, FL
• Georgia Courts Registrar Approved General Civil Mediation Neutral, GA
• Texas Supreme Court Mediator, TX
• Florida Supreme Court Qualified Arbitrator, FL
• Public FINRA Arbitrator